History Rooted in CX
We started in one of the most challenging operating environments there is: managing a high-volume BPO contact center company. After recognizing gaps in our clients’ toolsets, we mapped out a plan to fill them, resulting in the nascent version of MotionCX, which focused on CRM and case management tools. Our platform went through large-scale production testing with several name-brand retailers before incorporating as MotionCX, Inc. in 2020.
Today, we help customers in a wide range of industries unify their customer channels, personalize contact center support, and leverage AI for better, faster results now and in the future.
Built to Fit Your Business
MotionCX is fully customizable and configurable and can be integrated with your existing systems and software.
Business Reporting
MotionCX harnesses the power of Microsoft Power BI to generate data visualizations that provide leadership with customer insights and information about agent performance.
Proven Performance
Our low-risk, omnichannel CX platform is proven to optimize customer experience management and processes and drive ROI.
Advanced Security
Security is not an added feature; it’s a guarantee to ensure uptime, high performance, and strict management of sensitive information.
Realize the power of a more intelligent, intuitive, and unified customer experience.
