MotionCX is the only customer experience platform that goes beyond typical contact center as a service (CCaaS) offerings — fully integrating all your data points so you can get answers in a snap.
Regardless of your customer’s communication preference, MotionCX lets you personalize every interaction and give customers a seamless experience with a single, unified solution.
Enable agents to gain more context with every interaction, and connect the dots across every channel for faster responses and more efficient issue resolution.
Switching between too many apps slows agents and frustrates customers. MotionCX provides previously siloed customer data, order history, case notes, chat, and phone interactions all in one place.
Built-in AI automates complex processes so your agents can work smarter, not harder. AI-powered virtual assistants empower customer self-service, help agents resolve issues faster, and gather valuable data along the way.